Why Patience is One of the Most Important Qualities a Leader Can Have

ThinkstockPhotos-624713098.jpgThe chasm between a leader and a great leader is a deep one. It is one that is often filled with qualities like clarity, decisiveness, courage, passion, and a healthy amount of humility given the circumstances.

But one of the major qualities that is essential to leadership that people don’t talk about nearly enough is patience. When patience is practiced wisely, it can have a dramatic effect on your entire organization from the top down.

The Ripple Effect of Patience

In general, patience is more important than just being willing to wait for results. Yes, all people are different and employees need to be given room to move at their own pace for the sake of quality. But, the true benefit of patience runs much deeper.

First and foremost, patience shows respect in a way that also encourages productivity at the same time. If you’re the type of leader who delegates responsibility but then spends hours each day telling people to “hurry up” or to “get things moving,” ultimately all you’re really doing is creating frustration or fear in an environment where you can afford neither.

Being willing to wait for someone to work at their own pace shows an employee that you value their overall contribution to the larger organization. You didn’t just choose any person for this job; you chose the right person for the right job. Sometimes, that takes a little more time than you’d like, but that is perfectly fine. Patience is also an important acknowledgment that every person progresses at a different pace. If you’re up in arms every time someone takes a little more time to complete a task, what you’re doing is communicating that they’re not as good as someone else when given the same responsibility.

Patience Also Says a Lot About You, Too

Being patient with others isn’t just about your employees – it also speaks volumes about you. When you’re constantly working from a place of “I needed this yesterday,” all you’re doing is artificially inflating the stakes of the business you’re trying to run. You’re not making considerate decisions; you’re making ones fueled by little more than raw emotion and a ticking clock.

Patience shows that you’re the type of leader willing to stop and let things breathe for a moment. It shows that you’re willing to listen and consider all variables before making a thoughtful judgment about what to do next. It shows that you’re not the type of person to make snap decisions that you’ll later regret and that your employees shouldn’t be willing to settle for that, either.

These are just a few of the many reasons why patience is one of the most important qualities a leader can have. It’s also important to remember that you need to be patient with yourself. Patience is a virtue, yes, but it’s also something of a discipline. You’ll need to acknowledge the importance of patience and the role it plays in your business so that you can grow into the type of leader who no longer has to make an effort to be patient with others. Instead, it will become an afterthought.

It’s Time to Get Social

A CREATIVE WAY TO INCREASE SOCIAL INTERACTIONS

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Is your business looking for a creative way to increase customer social interactions? Consider sending a direct mail piece with an oversized logo sticker, die-cut card, or other type of promotional piece that your customers can take photos with and then post them online. For every tagged image with your hashtag, your customer/prospect will be automatically entered into a drawing to win a gift card or free product.

Since you are mailing your audience something to physically take photos with, be sure to include a brief info card or flyer in your mailing with simple directions that encourage a call to action.

If you’d like help creating a direct mail piece that will get your audience talking, give us a call today! Our creative team would love to help.

Legal Printing

PUT YOUR LEGAL PRINT PROJECTS IN HANDS YOU CAN TRUST – OURS

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We take quality seriously, especially when it comes to the legal industry. We know that your printing projects require confidentiality, discretion, meticulous detail, and tight deadlines. Our experienced print team can handle even the toughest legal project requests with a smile, including last minute changes and rush jobs.

 

We provide a wide variety of legal services, including:

  • color and/or black and white printing and copying
  • brochures and flyers
  • booklets
  • posters
  • custom tabs
  • over-sized mounted courtroom graphics and exhibit displays
  • secure online document ordering
  • Bates numbering
  • scanning to disc/email
  • binders with tabs
  • bindery services

…and so much more!

Whether you are working on a court case, deposition, or daily activity, put your legal print projects in hands you can trust – ours. And remember, other printers may be nearby, but no one comes close.

What’s Your Password?

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Have you ever thought that something as simple as a password could change your life? Surely you’ve experienced that cringe-worthy moment when you receive the dreaded “your password has expired” message. Chances are, creating a new password has never really been a big deal, until recently. Now, you’re required to use one uppercase character, one lowercase character, one symbol, one number, no less than eight characters, and you can’t use the same password you’ve used before!

My password expired the other day, and just as I started ranting about how I dislike creating new passwords, my coworker said, “try using a password that will change your life.” After thinking about it, I typed a password: gratitude#1. My password reminded me to be thankful several times a day when logging into my computer for the next 30 days.

Here’s the way I see it: Positive thinking can turn any moment of despair into an opportunity for inspiration.

Wish You Were More Productive? Try These 3 Tips!

ThinkstockPhotos-502922626.jpgBeing productive means making room for the things you really want and uncovering new and innovative ways to work smarter, not harder. Thankfully, it’s a lot easier than you probably think it is. If you want to become more productive, here are a few key traits you should focus on.

Take Frequent Breaks to Recharge Yourself

Although this may seem a bit on the counterintuitive side, studies have shown that taking frequent breaks throughout the day help to recharge yourself. Our “biological clock” has two basic forms that are dictated by our natural twenty-four (circadian) rhythms and our shorter than a day, but longer than an hour (ultradian) rhythms. Our ultradian rhythms essentially function in 90-minute intervals. This is why it’s so easy to go from “firing all cylinders” to “boy I need a nap” and back again throughout the course of your work day.

Remember that managing your time and managing your energy are not mutually exclusive. Taking breaks will help get you over the hump and allow you to come back better and stronger than ever.

The Results Are All That Matters

In a piece originally published by Forbes on how to be a more productive manager, it stated how one of the key traits to focus on is leaning into the results, not the process. One of the reasons why we often feel overwhelmed at work is because we’re just not getting the results we’re after with a particular task. This causes our productivity (and as a result, our morale) to take a nosedive.

Because of this, it’s important to make your number one priority a high-quality, consistent, and reliable output, rather than simply trying to do as many things at the same time as possible.

Discipline, Discipline, Discipline

According to the experts at PsychCentral.com, one of the essential things that you can do to become more productive at work is to maintain a strict sense of self-discipline at all times. Highly productive people aren’t just able to eliminate tasks that are ultimately time-wasters – they also have a high degree of personal responsibility and are constantly looking for ways to improve themselves, both of which fall back under the distinct umbrella of discipline.

Hitting goals, meeting deadlines, fulfilling promises – these are the true goals behind that task you’re trying to find the time to accomplish. Maintaining focus on these through strict self-discipline is the perfect way to suddenly find more time in each day.

These are just a few of the key traits that you can focus on to instantly become more productive at work. This was the good news – the better news is that gains like these in your professional life will undoubtedly have a ripple effect on your personal life, too. You’ll be happier at home, and you’ll have more time to spend with your loved ones. It really is a win-win situation.

Your Willingness to Accept Feedback Will Affect All Areas Of Your Business

ThinkstockPhotos-637152194.jpgMany people make the mistake of assuming that feedback automatically equates to complaining. After all, people tend to not speak up about issues unless the topic reaches a boiling point, right? In reality, feedback doesn’t have to be like this at all. When given properly, feedback is constructive and can help to both reinforce what you’re doing right and pinpoint what you may be doing wrong.

No one is immune from the concept of feedback because no one is perfect. When you learn to accept feedback (regardless of where it is coming from or how positive or negative it may be) it will have a dramatic effect on all areas of your business.

Accepting Feedback Helps Employees Feel Engaged

A willingness to accept feedback has a direct relationship with something all business leaders should be concerned about: employee engagement. Feedback goes beyond open and honest communication and enters into a realm where employees are free to speak their minds when they feel it is necessary to do so.

If employees don’t feel like they can come to you with issues they see as essential, it can have a negative effect on your entire business. According to one study conducted by Execu-Search, 42 percent of all employees feel like company leadership does NOT contribute to a positive company culture. This goes a long way towards explaining why, according to a Gallup study, 51 percent of the U.S. workforce is not engaged.

The most alarming statistic of all is that these types of disengaged employees cost businesses between $450 billion and $550 billion annually. As a leader, this is the type of situation that you’re creating for yourself by being unwilling to accept feedback from those around you. Even if you don’t agree with something that an employee has to say, just the fact that you’re willing to listen to them goes a long way towards keeping morale (and company culture) as strong as it can be.

Feedback Acknowledges the Importance of Continued Learning

Feedback is also critical to the modern business for the simple reason that it sets the tone for everything that comes next. It’s less about your willingness to listen and more about showing that you’re always looking for ways to improve, to do better, to make stronger decisions, and to increase your performance.

Luckily, it isn’t hard to accept feedback at all, and you get can plenty of practice because it’s around us all the time. Every time you’re talking to an employee, or a customer, or a vendor, you’re getting feedback. Going out of your way to hear it can help make employees feel more valued, which in turn motivates them to work harder. It can also make your customers feel more valued, which strengthens your long-term relationships.

This type of actionable information is crucial for you to make stronger, more informed decisions in your position moving forward. Going out of your way to get constant, honest, and (yes, sometimes) raw feedback helps make sure that your actions are aligned with the goals of your business.

The Unexpected Benefits of Returns

A STRATEGIC RETURN APPROACH CAN HELP YOUR BUSINESS THRIVE.

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Can a return policy boost sales? The answer is yes! While it may sound counterproductive, a stellar return policy can increase customer loyalty and also boost additional sales after returns are made. This is because the majority of shoppers who return or exchange an item will make another purchase if the return experience was positive.

While returns are a growing issue for many businesses, a strategic return approach can help your business thrive. Here are a few tips to create a return policy that can help boost sales:

  • Create a simple policy with clearly outlined rules (for example, must return with receipt within 60 days from original purchase date).
  • Make it easy to find your return policy. Consider printing your return policy on your receipts, including a return policy card with all purchases, and ensure your return policy is easily available on your website.
  • If you are an e-commerce business, offer free return shipping, which will boost your customer’s confidence and encourage future purchases.
  • Promote your return policy on social media and in product advertising. For example, “free shipping on purchases and returns” can be a tremendous selling point.

If you’d like help promoting a return policy that will build customer loyalty, our creative team would love to help! Stop by or give us a call today at 856.429.0715